Shipping & Return/Refund Policy

Effective Date: [02/06/2024]

Welcome to TrendsWink.com. Please read our Return, Refund, and Shipping Policy carefully before making a purchase. By placing an order on TrendsWink.com, you agree to the terms outlined below.

1. Shipping Policy

1.1 Processing Time

  • Orders are processed within [X] business days after payment confirmation.
  • Orders are not shipped or delivered on weekends or holidays.

1.2 Shipping Rates and Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Estimated delivery times vary based on your location and the shipping method chosen.
  • Delivery delays can occasionally occur and are not under our control.

1.3 Shipment Confirmation and Order Tracking

  • You will receive a shipment confirmation email containing tracking information once your order has been shipped.

1.4 International Shipping

  • We currently ship to the following countries: [List of Countries].
  • International shipping rates and delivery times vary.

2. Return Policy

2.1 Eligibility for Returns

  • Items must be returned within [X] days of receipt.
  • Items must be unused, in the same condition that you received them, and in the original packaging.
  • Certain types of items cannot be returned, such as perishable goods, custom products, and personal care items.

2.2 How to Initiate a Return

  • To initiate a return, please contact us at trendswink@gmail.com with your order number and the reason for the return.
  • We will provide you with a return shipping label and instructions on how to send your item back to us.

2.3 Return Shipping Costs

  • Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

3. Refund Policy

3.1 Processing Refunds

  • Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [X] business days.

3.2 Late or Missing Refunds

  • If you haven’t received a refund within the expected timeframe, first check your bank account again.
  • Then contact your credit card company; it may take some time before your refund is officially posted.
  • If you’ve done all of this and still have not received your refund, please contact us at trendswink@gmail.com.

3.3 Non-Refundable Items

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

4. Exchanges

4.1 Eligibility for Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at trendswink@gmail.com.

5. Contact Us

If you have any questions or concerns regarding our Return, Refund, and Shipping Policy, please contact us at:

Email: trendswink@gmail.com