Shipping & Return/Refund Policy
Effective Date: [02/06/2024]
Welcome to TrendsWink.com. Please read our Return, Refund, and Shipping Policy carefully before making a purchase. By placing an order on TrendsWink.com, you agree to the terms outlined below.
1. Shipping Policy
1.1 Processing Time
- Orders are processed within [X] business days after payment confirmation.
- Orders are not shipped or delivered on weekends or holidays.
1.2 Shipping Rates and Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery times vary based on your location and the shipping method chosen.
- Delivery delays can occasionally occur and are not under our control.
1.3 Shipment Confirmation and Order Tracking
- You will receive a shipment confirmation email containing tracking information once your order has been shipped.
1.4 International Shipping
- We currently ship to the following countries: [List of Countries].
- International shipping rates and delivery times vary.
2. Return Policy
2.1 Eligibility for Returns
- Items must be returned within [X] days of receipt.
- Items must be unused, in the same condition that you received them, and in the original packaging.
- Certain types of items cannot be returned, such as perishable goods, custom products, and personal care items.
2.2 How to Initiate a Return
- To initiate a return, please contact us at trendswink@gmail.com with your order number and the reason for the return.
- We will provide you with a return shipping label and instructions on how to send your item back to us.
2.3 Return Shipping Costs
- Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
3. Refund Policy
3.1 Processing Refunds
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [X] business days.
3.2 Late or Missing Refunds
- If you haven’t received a refund within the expected timeframe, first check your bank account again.
- Then contact your credit card company; it may take some time before your refund is officially posted.
- If you’ve done all of this and still have not received your refund, please contact us at trendswink@gmail.com.
3.3 Non-Refundable Items
- Gift cards
- Downloadable software products
- Some health and personal care items
4. Exchanges
4.1 Eligibility for Exchanges
- We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at trendswink@gmail.com.
5. Contact Us
If you have any questions or concerns regarding our Return, Refund, and Shipping Policy, please contact us at:
Email: trendswink@gmail.com